Refund policy
Shop with confidence — risk-free.
💯 30-Day Money-Back Guarantee
We offer a 30-day satisfaction guarantee.
If you’re not happy with your purchase, you can request a return within 30 days of delivery.
🔄 Easy Returns
To be eligible for a return:
Item must be unused and in original condition
Original packaging is required
🚚 Return Shipping
If the product is defective or damaged, we cover the return shipping
For other returns, shipping costs may apply
📩 How to Start a Return
Simply contact us and we’ll guide you through the process:
📧 support@maomaopets.com
🤝 Our Promise
We aim to make the return process simple and stress-free.
Your satisfaction is our priority.