Contact Volu™

We’re here to help. Have a question about your order, a product, shipping, or returns? Our support team is happy to assist.

Customer Support

Email: support@maomaopets.com
We aim to respond within 24–48 business hours.

When contacting us about an order, please include your order number so we can assist you more quickly.

What Can We Help With?

You can reach out to us about:

• Product questions
• Choosing the right fountain
• Order status
• Shipping and delivery
• Product care and maintenance
• Returns and refunds
• Damaged or defective products

Business Information

Chengde Lanshi Electrical Technology Co., Ltd.
Room 201, 2nd Floor, Building S14, Longshangcheng Community,
Anzhou Subdistrict, Longhua County, Chengde City, Hebei Province, China
Postal Code: 068150

Additional Contact

WhatsApp support may be available when needed.

We are committed to providing clear, reliable support and a smooth shopping experience.

— Volu™ Support Team